FraudFix: eCommerce Fraud Prevention for a Digital Age

Need AI-accurate online fraud prevention in <1 second?

Automated fraud detection system

Chargeback guarantee

No long-term contracts

Preventing chargeback fraud for enterprise clients for more than a decade

What we do

Chargeback protection

Chargebacks are bleeding your business dry. What if you could predict a future chargeback before even accepting the order? What if it was all taken care of automatically in less than a second? Giving you lower staff costs and more approved transactions, FraudFix is like an invincible security guard for your online storefront.

Highest approval rates

Stop choosing between declining good orders and preventing fraud. FraudFix can help you automate your approvals by as much as 98.5%, maximizing profits without the cost of fraud.

Fastest approval

Your customers aren't going to wait around while their orders get checked. Don't settle for less than a one second fraud check. Guaranteed.

Chargeback prevention guarantee

No protection; no payment. Any chargebacks you experience are deducted from our fee with our optional chargeback guarantee.

Chargeback protection

Highest approval rates

Stop choosing between declining good orders and preventing fraud. FraudFix can help you automate your approvals by as much as 98.5%, maximizing profits without the cost of fraud.

Fastest approval

Your customers aren't going to wait around while their orders get checked. Don't settle for less than a one second fraud check. Guaranteed.

Chargeback prevention guarantee

No protection; no payment. Any chargebacks you experience are deducted from our fee with our optional chargeback guarantee.

No more tedious,
time-consuming, manual fraud checks.

Manual fraud checks

An order comes in at 4pm. Which employee is going to spend hours digging into the research to guess if the transaction is valid, risking losing a sale or facing a chargeback?

FraudFix AI-powered checks

We create and manage your customized algorithm at no extra cost. Lower staff costs + higher approval rates = more revenue. How’s that for a win-win?

The secret to our unbeatable approval rates? Two words: artificial intelligence.

Our advanced AI algorithms and machine learning create and improve custom fraud rules tailored for your business, including device fingerprinting technology, proxy piercing and detection.

Filter

You can easily filter by specific SiteNames, Chargeback Entry Date, Order Submission Date, Domestic and International, MOTO (phone orders) and Internet Orders.

Site Performance

Site Performance: A quick snapshot of your website’s performance, including Friendly Fraud Chargeback Data, Unique Customers Data, Repeat Customers Data and more.

Statuses

Snapshot view of all your orders, broken down by order statuses, including approved, declined, and fraud.

Totals submitted

Track your total number of orders submitted with year by year sales comparisons.

Declined vs Fraud

Graphical overview to help you monitor the declined orders relative to the fraud attempts.

We use customized APIs for smooth integration with any platform, including:

Under 1 second response time

Up to 98% approvals

100's of data points captured on every order

"We’ve never had a good order marked as fraud"

We used to do our fraud protection manually. It took so much time digging into the research, and there was always the guessing element, leaving us with the risk of either losing a valid sale, or facing a chargeback.

After looking into payment processing companies who offer fraud protection as part of their services, and realising that their approval rates were too low, we signed up with FraudFix. At FraudFix, there’s always somebody to talk to, and their approvals are really fast – no more waiting a day or longer. Other companies we’ve tried took forever (or close to it!) to approve transactions. The best part with FraudFix is that if they slip up, we get paid back without any hassle. There’s no paperwork and long claim process; just an easy, convenient, no-questions-asked refund.

We’ve been with FraudFix for many years and I recommend them to colleagues all the time. It’s very low-risk, saves a lot of time for everyone in the company, and there’s an exceptionally high approval rate – we’ve never had a good order marked as fraud.