We take our obligation to protect the privacy of your personal information seriously.
Commited to protecting your privacy.
“Personally identifiable information” means any information that may be used to identify an individual, including, but not limited to, a first and last name, home or other physical address, an email address, phone number or other contact information, whether at work or at home. When you use our website or services FraudFix may collect from you the following personally identifiable information: first and last name, city, state and zip code, email address, birthday and phone number. FraudFix also automatically receives and records information on our server logs from your browser, including your IP address, cookie information and the page you request. You can choose not to provide us with certain information, but then you might not be able to take advantage of many of our features. FraudFix may keep a cached copy of the content you serve us as a part of your use of the service for an indeterminate amount of time, including media files and XML files. To assist in development, we may keep copies of HTTP requests and responses in your notification log, available only to you. We may keep access log, notification log, billing/ payment, and other log data.
FraudFix is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your personally identifiable information with certain third parties without further notice to you, as set forth below: Third Party Applications and Services: If you elect to use one or more third party applications that are integrated with FraudFix’s service via FraudFix API, those applications may upon your election be given access to data (which may include personally identifiable information) on FraudFix’s systems generated in connection with your use of FraudFix’s service. Please remember that FraudFix is not responsible for the policies and practices of third party application providers, and FraudFix shall have no liability arising from any action of any such provider as it concerns your data or information or otherwise. In connection with your use of any such third party applications, please review carefully the applicable privacy policies each such third party application provider to become familiar with their policies and practices as it concerns your data and information. Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, personally identifiable information may be part of the transferred assets. You acknowledge that such transfers may occur, and that any acquirer or successor of FraudFix may continue to use your information as set forth in this policy. Agents, Consultants and Related Third Parties: FraudFix, like many businesses, sometimes uses other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function. Legal Requirements and Other Circumstances: FraudFix may disclose your personally identifiable information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of FraudFix, (iii) act in urgent circumstances to protect the personal safety of users of the FraudFix websites or services or the public, or (iv) protect against legal liability. Please be aware that FraudFix may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. FraudFix is liable for appropriate onward transfers of personal data to third parties.
In the event that you have volunteered personally identifiable information, you have the right to correct or amend that information. You may also choose to opt-out from having your information shared with certain third parties. You may opt-out or amend your information by editing your account profile or send us an email at [email protected] and include “Opt-Out” in the subject line.
We will take reasonable precautions to protect personally identifiable information in our possession from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is, however, 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.
FraudFix is not intended for or directed to persons under the age of 13. Any person who provides their information to FraudFix represents to us that they are 13 years of age or older.
If you use the forum or post comments on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. FraudFix is not responsible for any personally identifiable information you choose to submit in that context or anything arising from such submissions.
FraudFix operates “AS-IS” and “AS-AVAILABLE,” without liability of any kind. FraudFix is not responsible for events beyond our direct control.
Since our founding Privacy and Security has always been a top priority. Fraudfix adheres to strict security and privacy compliance guidelines ensuring optimal privacy and security practices. The following statement and practices apply to both information collected by users of our websites and information provided by merchants using our FraudFix Verification Services.
Fraudfix does not collect or store credit card numbers from its clients to conduct its verification services. Additionally, Personal Identifiable Information (PII) such as customer email addresses, telephone numbers and sales data provided by merchants are always kept private and secured. FraudFix complies with industry standards as set forth in this document.
All sensitive electronic data is stored and encrypted by cloud-distributed data centers managed by Microsoft Azure (CSP) which comply with SSAE 16 International Security Standards and are ISO 27001 Certified. All servers meet and adhere to the SOC 1, SOC2 and SOC 3 Framework.
To ensure we maintain a constant, high level of security and reliability, we have implemented the U.S. federally developed NIST Comprehensive Security Framework (CSF). The CSF Framework ensures that our organization properly Identifies, Protects, Detects, Responds and Recovers data breaches. CSF ensures that we have proper security measures such as 2-factor Authentication, up-to-date firewalls and virus protection. It ensures that proper training and background checks are conducted on all our personnel. It ensures that we have an active framework to detect data breaches, network breaches and suspicious activity by our personnel who have access to critical data.
Being compliant with NIST Comprehensive Security Framework (CSF), ensures that we conduct periodic, independent security audits.
In an effort to meet the growing customized demands from selected Enterprise Companies, FraudFix offers our FraudFix portal application as a licensed, self-contained version which can be hosted in a client’s environment. This option further enhances and secures a client’s Security Framework and concerns. It avoids the need to transfer or expose the client’s sensitive PII data outside of their organization.